Support

Pause / Cancel

Would you like to avoid your 14-day trial period transitioning into an active membership? You'll get your free boxer shorts within 7 working days. Once you've received them, you can promptly halt the trial period during the remaining days. This will promptly conclude the trial, preventing an active membership from starting.

Once the trial period ends and you're in an active membership, a notice period applies. You'll promptly receive a confirmation email upon cancellation, detailing your last payment and delivery months.

Please be aware that if you wish to cancel multiple memberships within your account, you'll need to do so individually.

Here's what you need to do:

  1. Log into your account.
  2. Select 'memberships.'
  3. Choose the appropriate membership.
  4. Modify the 'Membership status.'
  5. Provide your reason.
  6. Click on 'I want to stop.'
  7. Select your cancellation month
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