Changing information

How do I change my size?

Size bigger or rather a bit tighter? No problem, you can easily change your size by following the steps below:

  1. Log in to your account here,
  2. Go to ‘Memberships’ and choose the membership you want to customize and press ‘Boxershorts’,
  3. Select the correct size,
  4. Don't forget to save your choice.

If you do this before the 22nd of the month, you will receive your new size the following month!

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How do I change my address?

Are you moving or did you make a mistake? You can change this easily and quickly via your account;

  1. Log in to your account here,
  2. Under 'Memberships' choose the membership you want to change and press 'Address information',
  3. Adjust your address under 'Address information',
  4. Do not forget to save your change.

If you do this before the 1st of the month, you can be sure that your brand new boxer shorts will be delivered to your new address.

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Can I switch between Originals and One?

When you register, you choose one of the two options. If you want to change your membership type in between, you can change it manually in your account.

  1. Log in to your account here,
  2. Select 'Memberships' in the menu,
  3. Select 'Boxershorts' from the appropriate membership,
  4. Here you can switch between Originals and One and change the size if necessary,
  5. Don't forget to save your choice.

If you do this before the 22nd of the month, you will receive the other type of boxer shorts the following month.

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How do I create an additional membership?

Do you want to make someone happy with an ON THAT ASS membership? Good idea!
You can easily add extra people to your account.

  1. Log in to your account here.
  2. Select ‘Memberships’ from the menu.
  3. Click on the blue box that says ‘Add member’
  4. Choose the right size and type of membership (Originals of One).
  5. Fill in the other details and complete the registration

Good to know:

  • Did you know that you get a 10% discount on the total price per month if you have two or more boxershort memberships. That makes a difference!
  • The payment goes through one account number, the one you linked when you registered,
  • Because you have already received a free pair of boxer shorts, additional  members who you added will not receive a free pair of boxershorts,
  • The boxershorts are delivered in the same week, but may differ in delivery day.

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How do I unsubscribe from the newsletter?

Don't want to receive e-mails from us? Then you can easily unsubscribe.

You can unsubscribe at the bottom of the page with the e-mail you wish to receive. In this way you will no longer receive offers and other promotions from us.

For questions, please contact our customer service.

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