You can easily change your size in your account. Go to 'Memberships' and then to 'Manage Memberships'. Here you can easily change the size of your membership.

If you have multiple memberships in your account, you will need to change the sizes separately for each membership.

Note: If you change your size before the 19th of the month, you will receive your new size the following month. If you change your size after the 19th, you will receive one more delivery in the old size.

You can easily change your address details in your account. Go to 'Memberships' and then to 'Manage Memberships'. Here you can easily change your name and/or address details.

If you have multiple memberships in your account, you need to change the names/addresses separately for each membership.

Note: If you change your address details before the 30th of the month, the upcoming delivery will be sent to your new address. If you do it after the 30th of the month, you will receive one more delivery at your old address.

You can easily change your payment details in your account. Go to 'Settings' and then click on 'Payment Details' to update your payment information. You will need to make a verification payment.

If you receive a message that changing or adding your payment details is unsuccessful, it may be because your payment details are already known to us and you have previously created an account with ON THAT ASS. You can only create a Men account once with your IBAN number.

Do you no longer want to receive newsletters from us? Then you can unsubscribe at the bottom of the email. You will then no longer receive offers and promotions from us by email.

You cannot unsubscribe from mailings that concern important information with an active membership, such as payment reminders.

Do you want to have your data permanently removed from our system? Please note that you can no longer participate in ON THAT ASS with this data. We will disconnect your data and retain the details as described in our Privacy statement.

To submit a request to delete your data, you can contact our customer service. You can also choose to temporarily pause or stop your account, so that you can participate again at a later time.

Conditions for deleting your data:

• All payments must have been made.
• Your account must be cancelled.
• You must have received your last delivery. Have you not received your delivery yet? We will be happy to resolve this.