You will receive your free boxer short within 4 working days. Once your registration is complete, your order is immediately dispatched.
Did this help you?Monthly deliveries arrive between the 17th and 23rd of each month. At ON THAT ASS, you always pay in advance, so the monthly delivery occurs the month after payment. All monthly deliveries will be made during the same period. As they are separate packages, they may arrive separately on your doormat.
Did this help you?Have you not received your first ON THAT ASS product within 4 working days? Or have you not received the monthly delivery, or part of it, after the 23rd? Don't worry, you can easily and quickly make a return request via 'Orders' in your account. You will receive a new delivery within 14 working days.
If you are unable to make a return request yourself, please contact us.
Did this help you?We're sorry! We would be happy to send you a new product. You can easily make a return request in your account. After your request, you will receive a new delivery from us.
If you are unable to make a return request yourself, please contact us.
Did this help you?We're sorry! We would be happy to send you the correct size. You can easily make a return request in your account. After your request, you will receive a new delivery from us.
If you are unable to make a return request yourself, please contact us.
Did this help you?We are here for you 24/7! Use our chatbot to get a quick answer. Select your type of membership, choose a topic, and ask your question. Still need help after this? Click on 'Contact us' after this step.