We use your personal data for various reasons and purposes. In order to process your data, we must first have a valid reason to do so (a so-called "grounds"). We only use your data for the purposes that we have included in this Privacy Statement and for purposes that are consistent with them. We process your data for the following reasons and purposes.
To perform the agreement we have with you
By placing an order and creating an account on our website, you enter into an agreement with us. This agreement enables us to provide you with your monthly subscription for our boxer shorts and/or other items. This also includes the use of our Loyalty Program, where you can redeem ON THAT ASS store credit for merchandise items. In order to execute the agreement, we need to be able to contact you about your subscription and to be able to send you the monthly order. For this purpose, we process your name, address, telephone number and email address. We also need to verify your age to ensure that you meet our age requirement to sign up for a membership. For this purpose, we process your date of birth.
We also need to be able to collect payment for the subscription, so we process your payment details (such as an IBAN number or PayPal details).
Changes you make to your account are saved. This way we can see when you changed your size or changed your address, etc. We use this data to serve you as best as possible. For example, if you did not receive your boxer shorts at your new address after a change of address, it is possible that you communicated your change just a little too late. By saving the logs, we can go through them with you and offer you a suitable solution.
If you contact us through our Customer Service channels (such as our website and our social media channels), we process the data in these conversations to help you and answer your questions. We also like to see your comments on and about ON THAT ASS on social media and try to respond to them. For actual help with your subscription, we refer you to our official Customer Service channel. Messages sent on a social media platform will remain in the social media channels.
If you do not wish to provide personal data, we will not be able to execute the agreement with you. In that case, we will not be able to provide our services to you.
We do not use this information for other purposes unless we have asked for your specific consent, have a legitimate interest, or have a legal obligation to do so.
For our legitimate interest to promote our services to our existing members
If you are an existing member, we would like to send you promotional offers and newsletters from time to time. For this purpose, we process your name and email address. If you do not wish to receive these messages, you can always unsubscribe at the bottom of one of the promotional messages.
If you are not registered as a member, we will only process your name and email address and send you promotional offers and newsletters if you have given your consent. You can withdraw this consent at any time by unsubscribing at the bottom of one of the messages.
To provide you with services for which you have specifically consented
We would like to place tracking cookies on your device, which we use to register your preferences for our website and to show you personalized advertisements. These cookies are only placed on your device if you give your consent in the cookie banner on our website. You have the option to withdraw your consent for our cookies at any time. You can withdraw your consent for tracking cookies by clicking on the “refuse all” button. This cookie banner can also be found at the bottom of every page on our website under “Cookie Statement”.
If you have an account that also includes a subscription to our Boys Collection, we will process your child(ren)'s name so they receive their own product, which makes it more fun! You can always let us know if you want to stop using the name(s).
For our legitimate interest to improve our products and services
We process analytical data that allows us to understand how we can improve our tools and services for you. This analytical data is collected from your visits to our website and/or social media channels. If we process this data for this purpose, we ensure that it cannot be traced back to you as an individual.
For our legitimate interest to prevent fraud or abuse of our services
If you are a new member of our subscription services, you are entitled to a free ON THAT ASS article. This only applies to new members. In order to prevent fraud and/or abuse of our services, we process your payment information and use it to verify that you have been a member in the past when you create a new account. Please note that you are no longer entitled to a free article if you have left us. But stay tuned, we always have great promotions!
To comply with our legal obligations
As an organization, we are legally obliged to keep our administration for seven years.