The Loyalty Program is ON THAT ASS's savings programme. As a member, you automatically participate at no extra cost. Every month, you receive €10 in shopping credit from us. The longer you're a member, the more you save!

As an ON THAT ASS member, you automatically participate in our Loyalty Program. Upon signing up, you receive €10 in shopping credit as a welcome gift. After that, you receive €10 in shopping credit every month. You can use your shopping credit to save for exclusive ON THAT ASS items! You can view the webshop here.

Your shopping credit is credited monthly to your personal wallet in your account (between the 10th and 16th of the month) upon successful direct debit. You receive €10 in shopping credit every month, regardless of the number of memberships in your account.

Shopping credit

• Shopping credit is always in euros. It is fictitious and cannot be exchanged for cash or used for outstanding payments.
• Shopping credit from multiple accounts cannot be combined or distributed across different accounts.
• You can earn extra shopping credit! You do this by sharing your personal link (found in your account). You can share the link with as many people as you want, both men and women. For each sign-up, you receive €10 in shopping credit. You can earn a maximum of €20 extra shopping credit this way. More information about earning extra shopping credit can be found here.
• You can receive a maximum of €200 in shopping credit. After you have spent this shopping credit, you will receive shop credit again and can start saving for your favourite item!
• If you cancel, your shopping credit will expire.
• If you pause, you keep your shopping credit. The shopping credit will be frozen during your pause period. You will not receive any new shopping credit during this period.

Ordering

• You can only buy items from our webshop with your saved shopping credit. You cannot add money to your wallet to purchase an item.
• For each Loyalty order, you pay shipping costs. The amount is displayed in the webshop during checkout. This amount is paid with money and cannot be settled with shopping credit.
• We have sizes XS to 3XL. Currently, we do not have boys' sizes.
• You receive a maximum of €200 shopping credit. You can only receive shopping credit again, after you have spent the shopping credit.

The saved shopping credit can be exchanged for exclusive ON THAT ASS items in the webshop. These include hoodies, sweaters, and trousers. The webshop is replenished with new cool products throughout the year!

The credit cannot be paid out in cash or used for outstanding payments. Shopping credit from multiple accounts cannot be combined either.

Absolutely, with your unique link, you can earn extra shopping credit! You can find this link in your account.

Share your personal link with your friends, give away a pair of boxer shorts/set, and get €10 shopping credit for each sign-up!

You can share the link with as many people as you want, both men and women. For each sign-up, you receive €10 shopping credit. You can earn a maximum of €20 extra shopping credit with this. Want to know more? Check out this page.

The Loyalty Program is only for active members. If you cancel your membership, you will lose all your saved shopping credit permanently.

During your pause period, we freeze your shopping credit. So, you keep your saved shopping credit, but you will not receive monthly shopping credit as long as you are on pause. During your pause period, you cannot exchange your shopping credit in the webshop for exclusive items.

Yes, you pay shipping costs for each Loyalty order. You earn the products for free; you only have to pay for the shipping costs. This amount is calculated during checkout.

You can return your Loyalty order within 30 days. You can easily submit a return request via your account. Fill in the return form and send the package with the return form back to us. Return costs are at your own expense.

Once we have received your package, you will receive your shopping credit back in your account within 14 days. With this, you can exchange your shopping credit again for a Loyalty product; exchanges are not possible. We only accept items if they are unworn and have the attached label.